Discover the power of choice

NDIS support that adapts to   your life, your way

At FlexAbility Care, we believe you should have complete control over your support. Choose your team, set your schedule, and design a support plan that works for you.

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Happy participant with support worker
Happy participant with support worker
Group of participants enjoying community activities
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You Control Your Schedule

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You Customize Your Services

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Participant making choices with support

About us

Empowering you with choice and control in your support

At FlexAbility Care, we believe in creating inclusive communities where everyone, regardless of ability, can thrive.

Our journey began with a simple yet profound mission: to advocate for and support those facing the unique challenges of living with disabilities. With a team of compassionate professionals, we offer a wide range of services tailored to meet the diverse needs of our clients.

From Personal Care Assistance to Supported Independent Living, In-Home Support, Transport Assistance, and Social and Community participation, we are here to provide comprehensive solutions that promote autonomy, dignity, and inclusion.

  • Participant-Choice Model
  • Flexible Scheduling
  • Personalized Support Plans

Our services

Tailored support for your unique journey

Support Worker Services
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Specialist Disability Accommodation

Safe, accessible and modern living spaces designed to meet your unique needs, giving you the freedom to live comfortably with the right level of support.

Therapeutic Supports
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In-Home Support

Personalised care delivered in the comfort of your home – from daily routines to specialised assistance, we ensure you feel supported and independent.

Support Coordination
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Respite, Holiday and Camps

Take a break while we provide quality care. Our respite and holiday programs offer fun, engaging experiences in a safe and supportive environment.

Therapeutic Supports
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Transport Services

Reliable and safe transport assistance to help you attend appointments, social activities, or community events with confidence and ease.

Community Participation
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Community Participation

Stay connected and engaged with your community. We support you in joining activities, making friends, and building meaningful social connections.

Daily Living Support
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Supported Independent Living

Comprehensive support in a shared or individual living arrangement, helping you build life skills while maintaining your independence.

Why choose us

The flexibility you want with the quality you deserve

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Real Choice & Control

You select your support workers, set your schedule, and decide how your services are delivered. No rigid packages, just personalized support.

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Quality Matched Team

Our team members are carefully selected, qualified, and matched to your personality, interests and specific support requirements.

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Transparent & Flexible

Clear pricing, no hidden fees, and the ability to adjust your support as your needs change. You're always in control of your budget.

How it works

Getting started with your personalized support

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01

Free Consultation

We'll discuss your needs, goals and preferences in a no-obligation meeting.

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02

Support Matching

We'll match you with support workers who suit your personality and needs.

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03

Personalized Plan

Together, we'll create a flexible support plan tailored to your goals.

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04

Ongoing Support

We provide continuous support and adjust your plan as your needs change.

Our Approach

Why participants choose our flexible approach

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Real Choice & Control

Unlike traditional providers, we put you in the driver's seat. Select support workers who match your personality, interests and needs. Change your schedule whenever required. You have the final say in every decision.

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Complete Transparency

No hidden fees or surprise charges. We provide clear, detailed billing so you always know how your NDIS funds are being used. Our transparent processes ensure you're always in control of your budget.

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Adaptable Support

Life changes, and so should your support. Easily adjust your services, try new activities, or modify schedules as your needs evolve. Our flexible model grows with you, eliminating rigid contracts.

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Michael - Support Coordinator
4.9

4.9 / 5 Participant Satisfaction Score

Years of experience

10+

Years of dedicated service

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Your questions answered

Clear answers about our flexible support model

We believe in transparency and clarity. Here are answers to some common questions about how our participant-directed approach works in practice.

Flexibility is our core promise. You can change support workers, adjust schedules, or modify your services at any time without penalties or complicated processes. We have a dedicated participant relations team that quickly addresses any concerns and facilitates smooth transitions. Your satisfaction is our priority.

Our team undergoes a rigorous selection process focusing not just on qualifications but on personality, values, and commitment to participant-directed support. We invest in continuous training focused on empathy, communication, and flexibility. Many of our support workers have specialized skills in areas like complex needs, mental health.

We make the process as smooth and fast as possible. After your initial consultation, we aim to connect you with the right support worker within 24 hours. In urgent cases, we can often arrange temporary support on the same day while we finalise a long-term match. The exact time may vary depending on your individual needs and preferences, but our priority is always to get you the right support without unnecessary delays.

Hear from our community

Real stories about finding the right fit

Don't just take our word for it. Here's what participants and families say about their experience with our flexible, participant-directed approach.

98%

Of participants would recommend us to others

NDIS Registered Provider
Quality Accredited

"FlexAbility Care has been consistently supportive throughout all the sessions I have scheduled with them. Since receiving support from FlexAbility Care, I have been able to secure employment and successfully uphold that commitment. Their assistance beyond the workplace—including preparation and various other forms of support—has played a crucial role in helping me manage my workload and alleviate the stress that would have otherwise been intensified by my disability."

LIL EPO

Google Review • 4 months ago

"A wonderful business with fantastic support workers who know their stuff, have great empathy, respect and compassion. Finding disability care providers who are not only trustworthy and responsible enough to provide outstanding support for our children but who are also kind, thoughtful, considerate and accommodating - has been a challenge. FlexAbility Care has ticked all of those boxes and more. A wonderful team with fantastic instincts and experience. Thank you 😊"

Frog Button (Mel)

Google Review • 3 months ago

"As a person with a disability FlexAbility Care has helped me with support other providers were unable to provide. The person I have is reliable and accommodating, while also being able to provide support on very short notice. Overall I am very happy with the care I have been provided and look forward to continue working with them."

Plazma Dragon

Google Review • 1 year ago

"As I am the recipient of NDIS funding for a high level disability, and as one of the first customers for FlexAbility Care, Vivek has thrown the red carpet out for me in his endeavour to provide the care I require. He is constantly looking for tasks to perform in his efforts to assist me with my disability. And to top all of that off, he is an excellent cook, displaying his passion for Indian Cuisine with a knowledge of different delectable dishes worthy of a restaurant."

Mark Schlaikier

Google Review • 1 year ago